She messages you at 9pm. She gets a real answer at 9pm.
Closefly answers every call, text, form and WhatsApp message your practice gets, in English or Spanish, within five minutes, and books the consult into your calendar. We also run the Meta ads that bring new consults in.
One page of your own numbers. Free, before you pay anything.
After closing time, this is your inbox
Getting people interested is not your problem. What happens after they reach out is where the money goes.
Returning patients
In an injectables-led practice most revenue comes from patients you already have — she comes back every three to four months, if someone reminds her.
They drift away
A meaningful share of patients visit once, are happy, and never hear from you at the right moment again. They don’t leave. They drift.
Slow response
She is asking three clinics at the same time. The first one that answers usually gets her. Most practices answer when the front desk gets a moment.
Where the money is already sitting.
Never Rebooked
Patients who visited once — a first tox appointment, a consult, a single treatment — and were never brought back. They liked you. Nobody followed up.
Overdue
Injectables patients whose expected treatment window has passed. A tox patient at day 120 isn’t lapsed — she’s overdue, and she’s deciding where to go next.
Never Converted
Inquiries, missed calls, DMs and forms that never became appointments — demand you paid to generate, answered late or not at all.
Empty Chairs
Cancellations, no-shows and openings that leave provider hours unsold. An injector’s empty 2 PM never comes back.
An empty chair is not a gap in the schedule. It is revenue you have already paid for.
Rent, product, staffing and marketing are already spent by the time an injector’s afternoon goes unsold. Full Chair exists to make sure fewer of those hours stay empty.
Two ways to fill a chair. Four things you actually get.
We run the Meta ads that bring in new consults, and we answer every message you already paid for within five minutes. Patients are told they are talking to an assistant. A person on our team reads every conversation, and we only use your words, your prices and your rules.
See a real conversation ↓The Leak Report
One page of your own numbers, free, before you pay anything. You keep it either way.
The 5-Minute Response Layer
Every inquiry answered within five minutes — nights, weekends, English and Spanish, WhatsApp included — and booked straight into your calendar. Anything clinical or sensitive reaches your team immediately, with full context.
The Consult Engine
Meta ads built for booked consults with your providers — not people shopping for a discount. You pay Meta directly, we run the campaign, and the cost per booked consult is visible every day.
The Monday Ledger
One page every Monday: messages in, how fast you answered, consults booked. Your numbers, not our dashboard.
Not a dashboard. A real conversation that ends with an appointment.
She writes in Spanish at 9pm. She gets an answer in Spanish at 9pm.
Most inquiries arrive after hours, when intent is highest and nobody is at the desk. Closefly answers in her language within five minutes, books the first consult that fits, and hands your team the whole conversation.
Before building this, we tested your market ourselves.
We hand-audited medspa funnels across Miami-Dade, Broward and Palm Beach. We texted them, called after closing time, and wrote in Spanish — and watched what came back. What we found is the reason Full Chair exists. On your free Leak Report call we’ll walk you through the full audit, and run the same checks on your own practice.
Your voice. Your pricing. Your policies. Your standards.
Every conversation follows language, pricing and policy you approve. Automation never replaces clinical judgment — anything sensitive reaches a professional immediately, with full context. Your practice keeps control of the patient experience.
Every Monday, you see what actually happened.
One page, every Monday — not another system to manage. Messages in, how fast they were answered, consults booked, next to the numbers you had before we started. Your numbers, your calendar.
Fair questions. Straight answers.
“I’ve been burned by agencies before.”
You’re right not to trust claims, so we don’t ask you to. Before you pay anything, you get your own numbers, from your own records, on one page. You keep it either way. A company that overpromises can’t afford to start there.
“My booking software already sends reminders.”
Reminders aren’t conversations. Software confirms appointments that already exist. It doesn’t answer the 9pm question in Spanish, walk a hesitant patient toward a consult, or refill tomorrow’s cancellation. That’s the gap we cover.
“My front desk handles our messages.”
Good. Keep them exactly where they are, with the patients in front of them. We cover what no front desk can: nights, weekends, overflow, and the five-minute window on every channel at once. Nobody loses their job. The leaks just stop.
“Patients can smell a bot.”
So can we. That’s why patients are told they’re talking to an assistant, why it only uses your approved words and prices, and why a person on our team reads every conversation. Anything clinical or sensitive goes straight to your team, with the whole conversation attached.
“What does it cost?”
A flat monthly fee. No annual contract, no percentage of your revenue. We talk price on the call, after your free Leak Report exists — so the number sits next to what it’s meant to recover.
- You run an established, injectables-led practice in South Florida
- Your patients message on WhatsApp and Instagram — often after hours, often in Spanish
- You have open provider time you can feel every week
- The owner makes the decision
- You’re pre-launch, with no patients and no inquiries to count
- You want volume at any cost, rather than more consults from what you already have
- Nobody on your team can take a handed-off conversation the same day
If you don’t book more consults in 60 days than you did before us, we keep working free until you do.
The free work is capped at 60 extra days. In the first ten business days we count your consults from your own records, and you sign that number before the clock starts. We never promise you a patient count, a revenue figure or a number of appointments. Every agency that let you down did.
Start with your free Leak Report.
Before you pay anything, we pull your real numbers from your own records — about twenty minutes of your time — and hand you one page: inquiries received, answered inside five minutes, after hours, in Spanish, and how many became consults. You keep it either way.
Read-only access, or the simplest option: a 30-minute screen-share where we look together. We never message your patients. You keep the page either way.